Privacy policy

Privacy Policy

Last Updated: April 8, 2026

At Supremepaw, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, and disclose your information when you visit or make a purchase from our website.

Our store is powered by Shopify, which enables us to securely provide our products and services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

Depending on how you interact with our website, we may collect the following information:

📌 Contact Information

Full name
Billing address
Shipping address
Email address
Phone number

💳 Payment Information

Credit or debit card details
Payment confirmation information
Billing information
Transaction records

Note: Payment information is processed securely through trusted third-party payment providers. We do not store full payment card details on our servers.

👤 Account Information

Username and password
Account preferences and settings
Order history

🛍️ Shopping & Transaction Information

Products viewed
Cart activity
Wishlist activity
Purchases, returns, and exchanges

📱 Device & Technical Information

IP address
Browser type
Device identifiers
Operating system
Website usage data

💬 Customer Support Communications

Information you provide when contacting our support team.

2. How We Collect Information

We collect personal information in several ways, including:

Directly From You

When you:

Create an account
Place an order
Subscribe to emails
Contact customer support

Automatically Through Technology

We may automatically collect information using:

Cookies
Pixels
Analytics tools
Similar tracking technologies

From Third Parties

Including:

Payment processors
Shipping providers
Marketing partners
Shopify services

3. How We Use Your Information

We use your information to:

🛒 Process Orders & Deliver Services

Process payments
Fulfill orders
Manage shipping and delivery
Handle returns and refunds

🎯 Improve Customer Experience

Personalize your shopping experience
Recommend products
Improve website functionality and performance

📧 Marketing & Promotions

We may send:

Promotional emails
Discounts and offers
Product updates

You can unsubscribe from marketing emails anytime.

🔒 Security & Fraud Prevention

We use your information to:

Detect fraud
Prevent unauthorized transactions
Protect customer accounts and website security

⚖️ Legal Compliance

We may process information to:

Comply with legal obligations
Respond to legal requests
Enforce our policies and Terms of Service

4. How We Share Personal Information

We may share your information with trusted third parties, including:

Service Providers

Such as:

Payment processors
Shipping carriers
Cloud storage providers
Analytics providers
Customer support platforms

Shopify Platform

Our website is powered by Shopify, which may process personal information to support and improve our services.

Business & Marketing Partners

For:

Advertising
Marketing campaigns
Analytics and performance tracking

Legal Requirements

We may disclose information when required by law or to:

Protect our rights
Prevent fraud
Respond to legal requests

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze traffic and performance
Personalize advertising

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

6. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for:

Third-party privacy practices
Content accuracy
Security of external websites

Please review third-party privacy policies before providing personal information.

7. Children's Privacy

Our Services are not intended for children under the age of 13 (or the applicable age in your jurisdiction).

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us immediately so we can remove the information.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

Security measures include:

SSL encryption
Secure payment gateways
Restricted access to sensitive information

However, no online transmission or storage method is 100% secure.

9. Data Retention

We retain personal information only as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements and policies

10. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Request a copy of your data
Restrict certain data processing activities

To exercise your rights, please contact us using the details below.

11. International Data Transfers

Your information may be processed or stored outside your country of residence, including in countries with different data protection laws.

By using our Services, you consent to such transfers where permitted by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

📩 Customer Support

Email: supremepaw268@gmail.com
Phone: +113314814173

🕒 Business Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

📍 Business Address

8375 Sultana Ave, Unit 2
Fontana, CA 92335
United State